The people behind Refix.
We are the team behind Refix. We surface what could be hurting you as a seller on Amazon: reviews with suspicious patterns, competitor listings with possible rule violations, a lost Buy Box. Legal review and enforcement are handled exclusively by attorneys at specialized partner law firms, acting under their own engagement. 1
Why Refix exists
If you're building a brand on Amazon, you're often wide open to attack: manipulated reviews can drag down your rating, non-compliant competitor listings can siphon off revenue, and a lost Buy Box costs money every day. A traditional one-off legal engagement is rarely the right tool for this steady stream of small cases, and Amazon won't fix it on its own.
Refix closes that gap. Our software finds potential cases using clear criteria and prepares them so the attorneys can work with them directly. Whether and how a case moves forward legally is up to the partner law firms, acting under their own engagement. For reviews, you pay only on success, not by the hour.2 That gives you a sparring partner across three jurisdictions: DE, UK, and US.
Hand in hand with specialized partner law firms
Refix detects and prepares cases on the technical side; enforcement is handled by attorneys. In every market we work with specialized law firms: we deliver the prepared cases, and they review and enforce whatever holds up legally, from reviews to compliance to trademark issues. You have one point of contact for all your cases. For reviews, you pay only on success.2
See our partner law firmsWhat we stand for
Four principles we hold every case to.
Pay only on success
For reviews, you pay per removed review, not by the hour. No subscription, no fixed costs. 2
Legally sound
Even the report to Amazon is attorney work: every legal step is taken exclusively by our partner law firms, acting under their own engagement.
Transparent
You can always see where each case stands and what stage it's in.
International sparring partner
One point of contact for three marketplaces: DE, UK, and US.
Built for brands that want to grow on Amazon.
Ready for your first analysis? 1
Reviews · Compliance · Buy Box · Legal
Important notes
- Refix provides technical services to identify potentially relevant matters. Refix does not itself provide legal services or make legal assessments. All legal services, in particular legal review, advice, and enforcement, are provided exclusively by the retained partner law firm under a separate engagement agreement. The partner law firm does not act as an agent of Refix.
- The partner law firm's success fee applies only if a review is actually removed; if a processed review is not removed, we waive the charge for our technical services.