Reviews
Non-compliant reviews? Have them removed by attorneys.
Our AI pre-screens your reviews. You approve, and our partner law firms handle the legal review and enforcement. You only pay for what actually gets removed.2
Learn moreReviews · Compliance · Buy Box · Legal
Your global partner for a legally strong Amazon brand.
Refix documents suspicious reviews and other matters for Amazon brands. Separately instructed partner law firms assess each case and handle possible legal steps. Refix is the technical platform, not a law firm.
Creatine Monohydrate 500 g · micronized, 100% vegan
4.84,885 reviews
3.2
Revenue · per month€39,000
4.8
Revenue · per month€71,000▲ 32,000
Fictional calculation, not a customer case or a promised outcome. Negative feedback alone is not grounds for removal. An instructed partner law firm assesses whether a complaint is justified in each case.
Selected customers and partners
Your Amazon reviews at a glance.
Enter your product and we'll use public market data to estimate how many of your reviews could raise red flags.
Our services
Compliance
Unfair competition weakens your brand.
Competitors that raise red flags can cost you revenue. Refix maps your competition and estimates the revenue you could gain under fairer conditions. Legal review and enforcement are handled by our partner law firms across the DE, UK, and US markets.
Learn moreBuy Box
Lost the Buy Box? Win it back.
Knowing the Buy Box is gone is not enough: Refix detects losses and suppression daily, estimates the revenue potential at stake, and helps you win it back. And if Amazon suspends a product, we work through the reinstatement with you.
Learn moreLegal enforcement
Enforce your rights on Amazon.
No matter how unusual or complex your case: when it comes to your Amazon brand, our partner law firms don't shy away from any legal problem. They review every matter and enforce what's enforceable.
Learn moreRefix
One partner for everything that protects your Amazon brand.
From a single review to a full legal dispute: four services, one point of contact, one invoice.
The backbone for your Amazon brand.
Backed by law firms across the major Amazon markets: DE, UK, and US.
Platform-wide figures, and growing. The ~65% applies per product and reflects our experience from past cases, not a guaranteed outcome in any individual case.
We don't stop where standard service stops.
Some cases are resolved in one click. Others take that extra step, all the way to court, across industries and markets.
Came to Refix on a recommendation and tested it on a single case first.
I improved the rating from 3.8 to 4.1 stars.
That gave me some peace of mind. I could stop thinking about it.
Ruben AstorganoFounder · RAZ Consulting
PrimeUp uses Refix in its work with Amazon clients.
As an agency, we consider Refix for all our clients.
Refix helps us address reviews that are unrelated to the product, for example when the criticism concerns Amazon’s shipping rather than the product itself, or stems from incorrect use.
This is particularly valuable for our clients with products that require explanation or carry a higher price tag.
Laura NuernbergerSenior Account Manager · PrimeUp GmbH
Inaccurate reviews weakened the market position of several products.
Refix helped us quickly and reliably get non-compliant reviews removed across several of our brands.
This allowed us to strengthen our market share and protect our brands long term.
We are very grateful to have Refix on our team.
Alex KachurovskyiFounder · Growster
Three law firms, three jurisdictions.
Our AI detects the issues; specialized partner law firms handle review and enforcement, in every market under local law.1
Meet our partner law firms- DEunder German law
- UKunder English law
- USunder US law
Ready to get your suspicious reviews checked?
You only pay on success · €179 per removal, tiered down to €129 · no fixed costs2
Important notes
- Refix provides technical services to identify potentially relevant matters. Refix does not itself provide legal services or make legal assessments. All legal services, in particular legal review, advice, and enforcement, are provided exclusively by the retained partner law firm under a separate engagement agreement. The partner law firm does not act as an agent of Refix.
- Refix's technical services are billed based on the number of reviews processed. The partner law firm's success fee applies only if a review is actually removed. If a review stays up despite the law firm's assessment, Refix waives the charge for its technical services in that case as a gesture of goodwill, even if the technical preparation has already been completed. Fees for both components are invoiced together through Refix.